Retail Experience Auditor – Tokyo

Work Location: Tokyo – On-site retail visits

Engagement Model: Freelancer / Independent Contractor

Project Dates:

• Nov 6th, 2026

• Nov 7th, 2026

• Nov 8th, 2026

Retail Experience Auditor

We are looking for reliable and detail-oriented contributors to participate in a short-term retail research project.

In this role, you will visit an assigned consumer electronics retail location on two specific dates and document your experience according to project guidelines. Your observations will help support research related to customer experience, retail operations, and consumer technology.

This is a freelance project requiring in-person attendance at a designated store. Participants should be comfortable spending an extended period at the location if needed due to customer traffic or waiting times.

Main Responsibilities

• Visit an assigned retail store on Nov 6th, 7th or 8th.

• Arrive at the location at the instructed time and follow the project schedule.

• Observe and document the overall retail and customer experience.

• Evaluate areas such as:

  • customer service and sales approach

  • product presentation

  • store environment

  • customer journey and overall experience

• Follow a structured questionnaire and project guidelines.

• Capture permitted store/product photos when required.

• Submit clear and detailed observations following each visit.

• Provide collected information in English within the required timeframe.

• Communicate promptly with the project team regarding any issues during the assignment.

Role Requirements

Applicants must:

• Be located in or able to travel to Tokyo.

• Be available for an in-person store visit on Nov 6th, 7th or 8th.

• Be available for an extended visit if required due to store traffic or waiting times.

• Have strong attention to detail and observation skills.

• Be comfortable using smartphones and consumer technology.

• Have an interest in technology, electronics, or retail.

• Be able to follow detailed written instructions accurately.

• Be fluent in English and Japanese.

Previous experience with retail audits, mystery shopping, customer experience research, market research, or consumer technology is preferred but not required.

Compensation

This is a $300 flat-rate paid assignment per completed store visit.

About DataForce

DataForce by TransPerfect is part of the TransPerfect family of companies, a global provider of language and AI data solutions.

We deliver high-quality datasets that support Machine Learning and Artificial Intelligence technologies through data collection, annotation, enrichment, evaluation, and real-world research projects.